Privacy Policy

Welcome to our platform. Below, we outline the rules governing the use of this website, alongside our explicit commitments to protecting your personal data and privacy as you book your journey to Bhutan.

Part 1: Site Rules & Terms of Use
By accessing and browsing this website, you agree to comply with and be bound by the following operational terms:
• Intellectual Property Protection: All visual assets, downloadable PDF itineraries, maps, custom text, and branding layouts displayed on this website are the property of our agency. You may download materials strictly for personal, non-commercial trip planning purposes.
• Accuracy of Information: While we make every effort to ensure real-time accuracy regarding national regulatory guidelines, the Sustainable Development Fee (SDF), and flight schedules, all logistical variables remain subject to sudden changes by the Department of Tourism (DOT) or carrier networks.
• Booking Limitations: Submitting an inquiry through our digital forms does not constitute a confirmed travel booking. A binding agreement is only established once a formal invoice has been issued, payment has cleared our verified corporate bank account, and your e-Visa processing has begun.

Part 2: Privacy Policy & Data Protection
We take the security of your private data very seriously. Because organizing a tour to Bhutan requires handling sensitive identity records for immigration clearance, we adhere to strict international privacy standards.

1.⁠ ⁠What Information We Collect
To process your travel arrangements under Bhutanese law, we collect the following information directly from you:
• Contact Information: Your full name, email address, phone number, and physical mailing address.
• Immigration Parameters: High-resolution digital passport scans, passport photos, and national identification details.
• Travel Dynamics: Flight itineraries, specialized dietary restrictions, and physical health conditions (essential for remote trekking safety).

2.⁠ ⁠How Your Data is Used
Your personal information is utilized strictly to fulfill your requested travel services:
• Lodging secure visa applications within the official Bhutan Tourism Services Portal.
• Reserving room blocks with 3-star standard or luxury boutique properties.
• Issuing mandatory flight tickets with national airlines (Drukair or Bhutan Airlines).
• Fulfilling regulatory reporting mandates overseen by the Department of Tourism (DOT).

3.⁠ ⁠Data Retention and Third-Party Sharing
• Zero Data Monetization: We never sell, rent, or lease your personal information to third-party marketing companies. Your data is shared exclusively with registered travel partners (hotels, airlines, and immigration officials) required to execute your tour.
• Secure Storage: All passport records and personal communications are stored inside encrypted corporate networks and are systematically purged following the successful completion of your journey, unless retention is legally required for financial auditing purposes.

4.⁠ ⁠Your Rights
You maintain complete control over your information. At any point, you may contact our office to:
• Request an electronic copy of all personal details we hold about you.
• Ask us to correct inaccurate or outdated passport/contact parameters.
• Request the complete deletion of your records from our systems post-travel.